One assistant, every channel
Your customers reach you in different ways. Zalena answers all of them with the same knowledge of your business, in English, French + 100 more languages, and every conversation lands in one inbox.
| Channel | What it does | Setup | Plans |
|---|---|---|---|
| Phone calls | Answers every call in a natural voice, books appointments, takes messages and transfers callers who ask for a person. | A local number comes with your plan. Keep your own number by forwarding calls to it. | Answer, Book and Team |
| Website chat | Answers visitors on your website day and night, from what it knows about your business. | Paste one line of code into any website: WordPress, Shopify, Squarespace, Wix, Webflow or your own. | Every plan |
| Text messages (SMS) | Replies to texts on your Zalena number and sends booking confirmations. | Works on the number that comes with your plan. | Answer, Book and Team |
| Answers direct messages to your Instagram business account. | Connect your account from the dashboard. | Book and Team | |
| Facebook Messenger | Answers messages to your Facebook page. | Connect your page from the dashboard. | Book and Team |
| Answers WhatsApp messages to your business. | Our team connects it with you. | Book and Team | |
| Replies to customer email from what it knows about your business. | Our team connects it with you. | Book and Team |
Compare what each plan includes on pricing, or start free with website chat.